Friday, September 01, 2006

DLink router

Recently my wireless router from Dlink (DI724P+) started giving me slower and slower connection speeds. So under constant bugging from my sibling and being a tad irritated with that piece of crap, I called Dlink.

The first lady who took my call gave me some simple instructions but because I'm not a noob I knew it wasn't going to work so I just had to perform basic troubleshooting processes which I had done a gazillion times =/

Then 2nd lady who took my call seemed to be multitasking tremendously because she had like 2 seconds delay when replying my questions. Ultimately after many many steps of troubleshooting I was still unable to rectify the problem and was getting very perturbed >_<

Then I sent her the file and she said she would simulate my situation, using their own DI724P+ router in their service center to see if they have any problem. Well that's the most stupid suggestion I've ever heard. Was she suggesting that my attachment file (my resume ~400kb) is causing the slow speeds/unable to email as attachment?!?!!

After another delay of 2 hours I called them and told them I was going down. Went to their Jurong svc ctr and the guy checked my router. After 5 mins he came out and told me 'Your router is obsolete and we will have to replace it with a new model'

Whooo!!! So now I'm with a DI524UP which is exactly the same as my old router, a little smaller and with a USB port for USB network printer connection. DLink's lifetime warranty.. I like... =D

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